Question 1

Is shipping free?

Accepted Answer

Yes, we always offer free worldwide shipping — no minimum order required.

Question 2

Where do you ship from?

Accepted Answer

All orders are shipped from Poland.

Question 3

How long does order processing take?

Accepted Answer

Each poster is printed only after the order is placed, so processing may take up to 7 business days. We work with a professional fine-art printing studio that produces the prints exclusively for you.

Question 4

What is the delivery time?

Accepted Answer

Poland: 1–3 business days.
EU: 3–7 business days.
Outside EU: 5–14 business days (customs clearance not included).

Question 5

How are posters packaged?

Accepted Answer

Posters are shipped in sturdy tubes to ensure safe delivery.

Question 6

Can I return a poster?

Accepted Answer

Yes. You have 14 days to withdraw from the purchase. The item must be unused and shipped back in its original tube (or equivalent safe packaging).

Question 7

Who pays for return shipping?

Accepted Answer

Return shipping costs are covered by the customer (unless the product was faulty or incorrect).